Relationship Banking Associate

TD; Garrettford (PA); On-site; USD 61,606,000 - 76,650,000; Full time

Job summary

TD Bank is hiring for a Client Experience Specialist at Drexel Hill, PA. This role acts as the hospitality ambassador, guiding client flow and delivering accurate, high-touch everyday banking with clarity and confidence.

You will handle standard transactions, identify client needs, refer to partners, and educate customers on digital tools while upholding TD’s risk and regulatory standards. The position requires a high school diploma, 1 year of client-facing experience, and availability for

Qualifications

• High school diploma or GED.
• 1 year of client-facing experience.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays.
• Strong organizational and communication skills.
• Proficient in Microsoft Office.

Responsibilities

• First point of contact for clients, guiding traffic flow and delivering a high touch client experience.
• Perform a broad range of daily banking transactions within approved limits.
• Identify client needs and refer to appropriate partners to meet financial goals.
• Educate clients on products and digital capabilities to improve convenience.
• Ensure compliance with TD policies and regulatory requirements.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Education

High school diploma or GED

Notary license (preferred)

Tools

Microsoft Office

Job description

TD Bank is hiring for a Client Experience Specialist at Drexel Hill, PA. This role acts as the hospitality ambassador, guiding client flow and delivering accurate, high-touch everyday banking with clarity and confidence.

You will handle standard transactions, identify client needs, refer to partners, and educate customers on digital tools while upholding TD’s risk and regulatory standards. The position requires a high school diploma, 1 year of client-facing experience, and availability for