Client-Centric Banker: Elevate Client Experiences with Tech

Fairygodboss; Houghton Lake (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships at the branch. You will use the latest banking solutions and technology to help clients achieve their financial goals, while adhering to policies and providing seamless service.

The role focuses on opening accounts, servicing clients, educating on digital tools, and collaborating with the branch team to meet branch objectives.

Qualifications

• Experience in client service or comparable role.
• Ability to learn products and procedures quickly.
• Strong communication and empathy in client interactions.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow and scheduling meetings.
• Open new accounts and provide account servicing in compliance with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening and collaborating with branch team.
• Perform branch operations such as cash devices handling following policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Tech-savvy

Product knowledge learning

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships at the branch. You will use the latest banking solutions and technology to help clients achieve their financial goals, while adhering to policies and providing seamless service.

The role focuses on opening accounts, servicing clients, educating on digital tools, and collaborating with the branch team to meet branch objectives.