Client-Centric Banking Associate

Aumni; Reisterstown (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, manage lobby flow, and open new accounts while ensuring compliance and service quality.

You will educate clients on everyday banking, leverage digital tools, and collaborate with teammates to meet clients’ financial goals through thoughtful conversations and proactive service.

Qualifications

• Client service experience or comparable experience.
• Ability to engage clients with clear and polite communication.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and perform account servicing while following policies.
• Assist clients with daily transactions using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions and sharing product knowledge.
• Handle branch operations including cash devices in accordance with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, manage lobby flow, and open new accounts while ensuring compliance and service quality.

You will educate clients on everyday banking, leverage digital tools, and collaborate with teammates to meet clients’ financial goals through thoughtful conversations and proactive service.