Client-Centric Banker | Tech-Savvy Banking Associate

JPMorgan Chase & Co.; Gilbert (AZ); On-site; USD 42,000 - 58,000; Full time

Job summary

JPMorgan Chase & Co. in Gilbert, AZ seeks an Associate Banker to provide outstanding client experiences and sell banking solutions.

You will greet clients, open new accounts, and guide customers through digital tools like Chase Mobile and Chase.com, while collaborating with the branch team to meet financial goals. You will build trusted relationships through attentive service, learn products quickly, and ensure compliance with policies and regulatory requirements.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Problem solving with attention to detail to deliver a consistent client experience.
• Team-oriented to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients entering the branch and manage lobby flow with a tablet.
• Open new accounts and service existing accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing solutions.
• Handle branch operations including cash devices following policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge learning

Cash handling

Education

High school or GED

Job description

JPMorgan Chase & Co. in Gilbert, AZ seeks an Associate Banker to provide outstanding client experiences and sell banking solutions.

You will greet clients, open new accounts, and guide customers through digital tools like Chase Mobile and Chase.com, while collaborating with the branch team to meet financial goals. You will build trusted relationships through attentive service, learn products quickly, and ensure compliance with policies and regulatory requirements.