Client-Centric Banker & Solutions Specialist

First Mid Bank & Trust; Edwardsville (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

First Mid Bancshares, Inc. is seeking a customer-focused bank associate in Edwardsville, IL. This role focuses on delivering a superior service experience, handling transactions accurately, and building client relationships to support overall branch goals.

The position emphasizes cash handling, account opening, and promoting banking products while adhering to compliance guidelines and ensuring customer satisfaction across daily branch operations.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service and cash handling experience.
• Sales experience preferred and ability to cross-sell products.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Resolve customer needs promptly to ensure satisfaction.
• Greet customers and provide welcoming service at the branch.
• Process deposits, withdrawals, payments, and other transactions accurately.
• Identify suspicious activity and obtain manager approval when needed.
• Open new accounts and perform routine account maintenance.
• Promote banking products and cross-sell relevant services.

Skills

Customer service

Cash handling

Sales

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

First Mid Bancshares, Inc. is seeking a customer-focused bank associate in Edwardsville, IL. This role focuses on delivering a superior service experience, handling transactions accurately, and building client relationships to support overall branch goals.

The position emphasizes cash handling, account opening, and promoting banking products while adhering to compliance guidelines and ensuring customer satisfaction across daily branch operations.