Client-Centric Banker: Service & Tech Solutions

JPMorgan Chase & Co.; Groton (CT); On-site; USD 25,000 - 36,000; Part time

Job summary

JPMorgan Chase & Co. in Groton, CT is seeking an Associate Banker to represent our brand with welcoming, attentive service and to help clients achieve their financial goals through knowledgeable product guidance and digital tools.

In this part-time role, you will greet clients, open and service accounts, educate customers on Chase Mobile App and online banking, and collaborate with the branch team to deliver consistent experiences.

Qualifications

• Ability to put clients first and deliver friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly and accurately.
• Ability to work with teammates to deliver seamless service.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Open new accounts and perform account servicing while complying with policies.
• Educate clients on day-to-day banking transactions and self-service options.
• Build relationships by listening, asking questions, and coordinating with team.
• Handle branch operations including cash devices following procedures.

Skills

Client service experience

Clear communication

Teamwork

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase & Co. in Groton, CT is seeking an Associate Banker to represent our brand with welcoming, attentive service and to help clients achieve their financial goals through knowledgeable product guidance and digital tools.

In this part-time role, you will greet clients, open and service accounts, educate customers on Chase Mobile App and online banking, and collaborate with the branch team to deliver consistent experiences.