Client-Centric Banker: Hospitality + Digital Banking

Aumni; Venice (FL); On-site; USD 38,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality and modern banking solutions while representing our brand. You will help clients meet their financial goals by offering product knowledge and friendly service in a busy branch environment.

As part of Consumer & Community Banking, you’ll use Chase Mobile, Chase.com and in-branch technologies to assist with everyday transactions and new accounts, ensuring a seamless client experience across channels.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Clear and polite communication with clients.
• Collaborative work across branch team to serve clients.
• Willingness to learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing and maintenance including opening new accounts while complying with policies and regulations.
• Educate clients on day‑to‑day banking using Chase Mobile App, Chase.com and ATMs.
• Build trusted relationships through active listening and empathetic service, coordinating with team members to reach client goals.
• Perform branch operations and assist with cash devices in adherence to bank policies.

Skills

Client service

Customer focus

Communication

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and modern banking solutions while representing our brand. You will help clients meet their financial goals by offering product knowledge and friendly service in a busy branch environment.

As part of Consumer & Community Banking, you’ll use Chase Mobile, Chase.com and in-branch technologies to assist with everyday transactions and new accounts, ensuring a seamless client experience across channels.