Client-Centric Banker: Build Relationships & Tech Solutions

JPMorgan Chase; Town of Ithaca (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase's Chase branch in New York seeks an Associate Banker to deliver warm, attentive service while guiding clients through banking solutions. You will represent our brand with hospitality and build trusted relationships to help clients reach their financial goals.

You will greet clients, open accounts, educate them on digital tools like Chase Mobile App, and collaborate with the branch team to ensure a seamless client experience. Strong communication and ethics are essential.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, scheduling meetings, and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and self-service options like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve financial goals.
• Perform branch operations, including handling cash devices and adhering to bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team-oriented

Attention to detail

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase's Chase branch in New York seeks an Associate Banker to deliver warm, attentive service while guiding clients through banking solutions. You will represent our brand with hospitality and build trusted relationships to help clients reach their financial goals.

You will greet clients, open accounts, educate them on digital tools like Chase Mobile App, and collaborate with the branch team to ensure a seamless client experience. Strong communication and ethics are essential.