Client-Centric Banker

Aumni; Morristown (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients. You will guide customers through account openings, servicing, and everyday banking needs using Chase mobile tools and ATMs.

The role emphasizes listening, empathy, teamwork, and adherence to banking policies to achieve branch goals and exceptional client experiences.

Qualifications

• Client-first service and welcoming environment during interactions.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and assist clients.
• Resolve client issues with attention to detail.
• Collaborate with team to deliver seamless service.
• Learn products, services and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and technology self-service options.
• Build meaningful relationships by listening and sharing product knowledge.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge learning

Cash handling

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients. You will guide customers through account openings, servicing, and everyday banking needs using Chase mobile tools and ATMs.

The role emphasizes listening, empathy, teamwork, and adherence to banking policies to achieve branch goals and exceptional client experiences.