Client-Centric Banker Associate

JPMorgan Chase & Co.; Chapel Hill (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in North Carolina to deliver exceptional client experiences and represent our brand at the branch level.

You will build relationships, share product knowledge, and help clients reach their financial goals through accessible technology and personalized service. The role emphasizes welcoming service, account opening, and daily banking support, including familiarity with Chase Mobile App, Chase.com, and ATMs.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations, delivering attentive and friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly to understand and help.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience by working collaboratively as a team.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Open new accounts and provide account servicing while adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and cash handling in accordance with bank procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Learning quickly

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in North Carolina to deliver exceptional client experiences and represent our brand at the branch level.

You will build relationships, share product knowledge, and help clients reach their financial goals through accessible technology and personalized service. The role emphasizes welcoming service, account opening, and daily banking support, including familiarity with Chase Mobile App, Chase.com, and ATMs.