Client Care Technician - Men's Program, Direct Support

ADP, Inc.; Carlsbad (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Sero Mental Health is seeking a Client Care Technician to provide direct service within our Men's Program, working with clients, monitoring daily routines, checking vitals, and distributing daily medications as part of the Treatment Team.

The role emphasizes boundaries, crisis intervention, independence training, and collaboration with staff to help clients access community resources and achieve recovery goals.

Qualifications

• Must be at least 18 years old.
• Education: High School graduate or GED; coursework in counseling, psychology, or social work preferred.
• Experience: 1 year full-time direct client work in a mental illness program.
• Special Skills: strong communication; ability to work independently and in a team.
• Other Requirements: valid driver's license, clean driving record, insurance; DOJ/FBI fingerprint clearance; TB test; employment physical. CPR/First Aid preferred.

Responsibilities

• Maintain appropriate boundaries with clients
• Support clients in accessing community resources
• Provide effective crisis intervention
• Teach independent living skills, such as cooking & cleaning effectively
• Demonstrate active listening skills
• Prioritize daily tasks
• Utilize individualized approach to client services

Skills

Independent work

Team collaboration

Excellent communication

Crisis intervention

Education

High School Diploma or GED

Counseling/psychology coursework

Job description

Sero Mental Health is seeking a Client Care Technician to provide direct service within our Men's Program, working with clients, monitoring daily routines, checking vitals, and distributing daily medications as part of the Treatment Team.

The role emphasizes boundaries, crisis intervention, independence training, and collaboration with staff to help clients access community resources and achieve recovery goals.