Client Care Technician (Men's Program)

ADP, Inc.; Carlsbad (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Sero Mental Health is seeking a Client Care Technician to provide direct service within our Men's Program, working with clients, monitoring daily routines, checking vitals, and distributing daily medications as part of the Treatment Team.

The role emphasizes boundaries, crisis intervention, independence training, and collaboration with staff to help clients access community resources and achieve recovery goals.

Qualifications

• Must be at least 18 years old.
• Education: High School graduate or GED; coursework in counseling, psychology, or social work preferred.
• Experience: 1 year full-time direct client work in a mental illness program.
• Special Skills: strong communication; ability to work independently and in a team.
• Other Requirements: valid driver's license, clean driving record, insurance; DOJ/FBI fingerprint clearance; TB test; employment physical. CPR/First Aid preferred.

Responsibilities

• Maintain appropriate boundaries with clients
• Support clients in accessing community resources
• Provide effective crisis intervention
• Teach independent living skills, such as cooking & cleaning effectively
• Demonstrate active listening skills
• Prioritize daily tasks
• Utilize individualized approach to client services

Skills

Independent work

Team collaboration

Excellent communication

Crisis intervention

Education

High School Diploma or GED

Counseling/psychology coursework

Job description

** This will be working within our Men's Program **

TheClient Care Technician is responsible for providing direct service to clients, and for facilitating the smooth day-to-day operation of the program. The Client Care Technician collaborates as a member of the multidisciplinary team (Treatment Team) to deliver effective treatment. Our Client Care Technicians work directly with the clients through interaction, daily routines, checking vitals, and distributing their daily meds.

Shifts Available:

Essential Duties and Responsibilities

• Maintain appropriate boundaries with clients
• Support clients in accessing community resources
• Provide effective crisis intervention
• Teach independent living skills, such as cooking & cleaning effectively
• Demonstrate active listening skills
• Prioritize daily tasks
• Utilize individualized approach to client services

Qualifications

• Attainment of at least 18 years of age.
• Education: High School graduate or possess a GED. Coursework in counseling, psychology, or social work preferred.
• Experience: One year full-time experience working directly with clients in a program serving people with mental illness. An approved Plan of Supervision may be substituted for one year full-time experience.
• Experience in any type of recovery environment is a plus.
• Knowledge: Knowledge of and belief in the principles of client centered treatment. Knowledge of medications and interventions preferred.
• Special Skills: Demonstrated ability to work independently and as a team player. Excellent communication skills both oral and written.
• Other Requirements: Valid driver’s license, clean driving record and personal automobile insurance. Hiring is contingent upon receiving DOJ/FBI fingerprint clearance or an exemption, a submission of a signed Criminal Record Statement (LIC 508), a TB test, and clearance on an employment physical. Current First Aid and CPR certification is preferred prior to employment.

Sero Mental Health and its subsidiary companies are proud to offer full-time employees and their dependents enrollment in multi-level medical, dental, and vision health benefits with substantial employer premium contributions. Additionally, the company offers employer paid Life Insurance and AD&D, Long Term Disability, Paid Parental Leave, and Employee Assistance Plans. Employees can choose from a variety of voluntary benefits including Medical and Dependent Care Flexible Spending Accounts, Short Term Disability Coverage, Hospital Indemnity and Accident Plans, Critical Illness Coverage, and Legal Assistance. Furthermore, the company offers generous Paid Time Off and Holiday Pay.

Both full and part-time employees have the opportunity to enroll in the company’s 401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck. Employees contributing to their 401K plan are 100% vested immediately upon becoming eligible for the company match.

All benefits are effective the 1st of the month following 30 days of hire.