Client Care & Success Specialist

State Farm Agent; Chapel Hill (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Chapel Hill, NC, seeks a Customer Relations Representative to enhance customer experiences and support team growth. In this role, you will manage inquiries, maintain customer records, and help improve retention strategies, all while being part of an energetic and supportive team.

The position offers a salary range of $45,000 - $55,000 annually, along with various benefits like a flexible schedule, paid time off, and training opportunities.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving skills.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

State Farm Agent in Chapel Hill, NC, seeks a Customer Relations Representative to enhance customer experiences and support team growth. In this role, you will manage inquiries, maintain customer records, and help improve retention strategies, all while being part of an energetic and supportive team.

The position offers a salary range of $45,000 - $55,000 annually, along with various benefits like a flexible schedule, paid time off, and training opportunities.