Insurance Customer Success Specialist | Flexible Schedule

State Farm Agent; Palm Harbor (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Palm Harbor is seeking a Customer Relations Representative. In this role, you will provide exceptional customer experiences to support the growth of the agency. Your responsibilities include managing inquiries, maintaining records, and enhancing customer retention strategies.

The position requires strong communication skills, a customer service background, and the ability to manage stress effectively. A competitive salary and benefits are offered.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Must manage high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies and coordinate with other departments.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

State Farm Agent in Palm Harbor is seeking a Customer Relations Representative. In this role, you will provide exceptional customer experiences to support the growth of the agency. Your responsibilities include managing inquiries, maintaining records, and enhancing customer retention strategies.

The position requires strong communication skills, a customer service background, and the ability to manage stress effectively. A competitive salary and benefits are offered.