Customer Relations & Growth Specialist

Gary Elliott - State Farm Insurance Agent; Chapel Hill (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Performance-based bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Gary Elliott - State Farm Agent in Chapel Hill is seeking a Customer Relations Representative to join a friendly, team-oriented office. You will handle customer inquiries, update records, and support retention initiatives to help the agency grow.

The role emphasizes clear communication, calm handling of high-stress situations, and a commitment to outstanding service. The team offers a flexible schedule, paid time off, and opportunities for advancement.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Job description

Gary Elliott - State Farm Agent in Chapel Hill is seeking a Customer Relations Representative to join a friendly, team-oriented office. You will handle customer inquiries, update records, and support retention initiatives to help the agency grow.

The role emphasizes clear communication, calm handling of high-stress situations, and a commitment to outstanding service. The team offers a flexible schedule, paid time off, and opportunities for advancement.