Client Care Specialist - Veterinary Front Desk

Willow Grace Veterinary Hospital; Town of Middletown (NY); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

Priority Dispatch Corp. in Middletown, NY is seeking a compassionate Client Service Representative to be the welcoming face and voice of our veterinary hospital. This role requires exceptional client care alongside medical assistance, ensuring every client experience is positive and supportive.

Applicants should possess prior client service experience, particularly in veterinary or medical settings, and be available on weekends. A strong emphasis is placed on communication skills, emotional intelligence, and the ability to work in a fast-paced environment where empathy and clarity are paramount.

Qualifikationen

• Prior client service experience required (veterinary or medical setting preferred).
• Weekend availability is required.
• Comfort in a fast-paced and team-oriented environment.

Aufgaben

• Greet clients and patients warmly in person and over the phone.
• Serve as a liaison between clients and the medical team.
• Schedule appointments and manage check-ins and check-outs.

Kenntnisse

Strong communication and interpersonal skills

Ability to remain calm in emotional situations

Problem-solving skills

Jobbeschreibung

Priority Dispatch Corp. in Middletown, NY is seeking a compassionate Client Service Representative to be the welcoming face and voice of our veterinary hospital. This role requires exceptional client care alongside medical assistance, ensuring every client experience is positive and supportive.

Applicants should possess prior client service experience, particularly in veterinary or medical settings, and be available on weekends. A strong emphasis is placed on communication skills, emotional intelligence, and the ability to work in a fast-paced environment where empathy and clarity are paramount.