Flexible Veterinary Client Service Specialist

Amerivet; Village of Mineola (NY); Hybrid; USD 25,000 - 29,000; Part time

Benefits offered by this job

Employee Pet Discount

Educational opportunities

Flexible scheduling

Job summary

Garden City Veterinary Care is seeking a Client Service Representative in Mineola, NY. The role involves front-desk duties, scheduling, and patient communication to ensure compassionate care for pets and owners.

Candidates should have 1–2 years in customer service, strong communication, and a team-oriented attitude. part-time or full-time position with flexible scheduling and benefits. PetDesk experience is a plus.

Qualifications

• 1–2 years in a Customer Service/Customer Facing role.
• Excellent communication, multitasking and organizational skills.
• Compassion for patients and their owners.
• Team player willing to learn.
• Spanish language skills are a plus but not required.
• High school diploma or GED.
• 1+ year in the Veterinary Field preferred.

Responsibilities

• Answering phones and taking messages.
• Scheduling appointments and answering emails.
• Communicating with clients via PetDesk.
• Checking-in clients and patients; ensuring accurate files.
• Collecting and processing payments; cash handling.
• Maintaining a clean lobby; general reception duties.
• Assisting in animal handling up to 50 lbs.
• Coordinating with outside pharmacies and other clinics.

Skills

Customer service

Communication

Multitasking

Organization

Teamwork

Spanish

Education

High school diploma or GED

Tools

PetDesk

Job description

Garden City Veterinary Care is seeking a Client Service Representative in Mineola, NY. The role involves front-desk duties, scheduling, and patient communication to ensure compassionate care for pets and owners.

Candidates should have 1–2 years in customer service, strong communication, and a team-oriented attitude. part-time or full-time position with flexible scheduling and benefits. PetDesk experience is a plus.