Client Care Specialist: Proactive Service & Solutions

Acbcoop; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading customer service provider in Memphis is seeking a Customer Service Representative. The role includes managing client communications via telephone, email, and fax, handling inquiries and complaints, and maintaining accurate documentation. Candidates should possess a High School Diploma or equivalent and have basic PC knowledge, including Microsoft Office. Strong organizational skills and the ability to manage multiple tasks are key to success in this role.

Qualifications

• Must have a High School Diploma or equivalent.
• Basic PC knowledge required, including Microsoft Office.
• Strong organizational and time management skills necessary.

Responsibilities

• Serve as a contact for clients and customers.
• Maintain documentation related to communications.
• Review fund transactions and update client database.

Skills

Basic PC knowledge

Strong organizational skills

Time management skills

General mathematical skills

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A leading customer service provider in Memphis is seeking a Customer Service Representative. The role includes managing client communications via telephone, email, and fax, handling inquiries and complaints, and maintaining accurate documentation. Candidates should possess a High School Diploma or equivalent and have basic PC knowledge, including Microsoft Office. Strong organizational skills and the ability to manage multiple tasks are key to success in this role.