Client Account Coordinator - Service & Claims

Acbcoop; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading service provider in Memphis is seeking an Account Specialist to deliver exceptional customer service, manage client communications, and support team operations. This role requires at least one year of customer service experience and strong organizational skills. Candidates must have a High School Diploma and intermediate knowledge of Microsoft Office. The Account Specialist will assist in training staff, ensuring compliance with policies, and resolving client inquiries effectively.

Qualifications

• Minimum of one year work experience in customer service or related field required.
• Demonstrated experience as a lead or mentor in a customer service or production environment.
• Strong organizational skills needed to manage multiple tasks/priorities.

Responsibilities

• Serve as a client contact for assigned accounts.
• Assist Supervisor in training and development of employees.
• Receive and resolve client questions and complaints.

Skills

Customer service

Mathematical skills

Organization

Effective communication

Education

High School Diploma or equivalent certificate

Tools

Microsoft Office Suite

Access

Job description

A leading service provider in Memphis is seeking an Account Specialist to deliver exceptional customer service, manage client communications, and support team operations. This role requires at least one year of customer service experience and strong organizational skills. Candidates must have a High School Diploma and intermediate knowledge of Microsoft Office. The Account Specialist will assist in training staff, ensuring compliance with policies, and resolving client inquiries effectively.