Healthcare Customer Support & Billing Specialist

VieMed Healthcare; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Customer Service Representative in Memphis, TN. The role involves processing orders, handling customer inquiries, coordinating transactions, and ensuring compliance with medical billing practices. Ideal candidates should have a high school diploma and customer service experience, with strong communication skills. Work hours are Monday to Friday, with on-call rotations as needed. This position offers an opportunity to contribute to patient satisfaction and team success.

Qualifications

• Customer service experience preferred.
• Knowledge of medical billing practices is a plus.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Process orders in a timely and accurate manner with proper documentation.
• Handle inbound and outbound phone calls professionally.
• Coordinate deliveries and manage patient balances.

Skills

Customer service experience

Knowledge of medical billing practices

Verbal communication skills

Written communication skills

Time management

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

A leading healthcare provider is seeking a Customer Service Representative in Memphis, TN. The role involves processing orders, handling customer inquiries, coordinating transactions, and ensuring compliance with medical billing practices. Ideal candidates should have a high school diploma and customer service experience, with strong communication skills. Work hours are Monday to Friday, with on-call rotations as needed. This position offers an opportunity to contribute to patient satisfaction and team success.