Client Care Specialist - Fast-Paced Call Center Pro

C&W SERVICES (S) PTE. LTD.; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Job summary

Cushman & Wakefield is seeking a customer-focused professional to professionally manage incoming and outgoing calls, providing accurate and consistent information. The role requires clear communication, adept feedback handling, and strong multitasking in a fast-paced environment.

You will maintain high service levels, perform administrative tasks, and support ad-hoc duties as needed, contributing to a positive client experience within a global real estate services firm.

Responsibilities

• Professionally manage incoming and outgoing calls by providing accurate and consistent information.
• Ability to communicate clearly and manage customers' feedback.
• Organized and able to multi-task in fast paced environment.
• Maintain good service delivery.
• Perform administrative tasks assigned.
• Any other ad-hoc duties as assigned.

Job description

Cushman & Wakefield is seeking a customer-focused professional to professionally manage incoming and outgoing calls, providing accurate and consistent information. The role requires clear communication, adept feedback handling, and strong multitasking in a fast-paced environment.

You will maintain high service levels, perform administrative tasks, and support ad-hoc duties as needed, contributing to a positive client experience within a global real estate services firm.