Client Care Specialist - Elevate Patient Experience

FYZICAL Therapy & Balance Centers; Raleigh, Northern (NC, KY); Hybrid; USD 31,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Paid holidays

A fun, team-oriented culture whereYour

work truly matters

Job summary

FYZICAL Therapy & Balance Centers in Raleigh – North Hills is seeking a friendly Front Desk Medical Receptionist who lights up the room and loves helping people. This entry-level role blends customer service, scheduling, patient onboarding, and daily clinic coordination to create an exceptional patient experience from the moment they walk in.

You will work closely with our Clinical Director, therapists, and operations manager to keep the clinic running smoothly, ensuring every interaction is

Responsibilities

• Handle front desk operations, greet patients, schedule appointments, and manage check-in/out.
• Coordinate patient onboarding, insurance handling, and daily clinic activities with clinical staff.

Job description

FYZICAL Therapy & Balance Centers in Raleigh – North Hills is seeking a friendly Front Desk Medical Receptionist who lights up the room and loves helping people. This entry-level role blends customer service, scheduling, patient onboarding, and daily clinic coordination to create an exceptional patient experience from the moment they walk in.

You will work closely with our Clinical Director, therapists, and operations manager to keep the clinic running smoothly, ensuring every interaction is