Client Care Specialist

Bedrosians Tile and Stone; Jacksonville (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Bedrosians Tile and Stone in Jacksonville, FL seeks a Customer Service Representative to be the face of the company, assisting retail, contractor, fabricator and wholesale clients and delivering product information, pricing, applications and installation recommendations.

You will enter orders, process P/Os and freight quotes, resolve issues with win/win solutions, and maintain an organized workspace while upholding company policies and delivering exceptional service.

Qualifikationen

• High School diploma or equivalent.
• Proficient in email and computer usage.
• Strong verbal English communication.

Aufgaben

• Greet and assist customers with selections and orders.
• Enter orders and follow up on back-orders and invoicing.
• Provide freight quotes and pricing information.
• Answer phone inquiries and process phone orders.
• Resolve customer service issues with win/win solutions.
• Maintain an organized, clean workspace and multitask effectively.

Kenntnisse

Email skills

Computer skills

English communication

Detail orientation

Self-motivated

Integrity

Flexibility

Bilingual Spanish

Ausbildung

High School Diploma

Jobbeschreibung

Bedrosians Tile and Stone in Jacksonville, FL seeks a Customer Service Representative to be the face of the company, assisting retail, contractor, fabricator and wholesale clients and delivering product information, pricing, applications and installation recommendations.

You will enter orders, process P/Os and freight quotes, resolve issues with win/win solutions, and maintain an organized workspace while upholding company policies and delivering exceptional service.