Client Care & Scheduling Coordinator – Aesthetic Clinic

SkinSpirit; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

401k with company match

Paid holidays

Medical, Vision, and Dental insurance

Job summary

SkinSpirit, a leading aesthetic skincare destination with 55+ locations nationwide, seeks an Administrative team member in New York City. You will handle scheduling, front-desk duties, guest communications, and basic office tasks while ensuring privacy and high service standards.

The role requires a High School Diploma, 1+ year customer experience, and the ability to work a mix of weekday, weekend, and evening shifts. Competitive hourly pay reflects responsibilities and location.

Qualifications

• HS diploma or GED required; AA preferred.
• 1+ years customer or sales experience required; aesthetic setting preferred.
• Exceptional customer service skills in a fast-paced environment.
• Ability to multi-task, prioritize, and organize with accuracy.

Responsibilities

• Provide excellent client care and customer service
• Answer and screen high volume of inbound phone calls
• Manage appointments (scheduling, moving and canceling)
• Promote clinic, treatments, services and promotions
• Respond promptly to guest requests to ensure satisfaction
• Complete client transactions accurately
• Open and close clinic; provide basic admin support
• Maintain confidentiality in all guest matters

Skills

Customer service

Phone screening

Scheduling

Cash handling

Team player

Education

High School Diploma

AA preferred

Tools

Zenoti POS

Microsoft Office

Outlook

Excel

Job description

SkinSpirit, a leading aesthetic skincare destination with 55+ locations nationwide, seeks an Administrative team member in New York City. You will handle scheduling, front-desk duties, guest communications, and basic office tasks while ensuring privacy and high service standards.

The role requires a High School Diploma, 1+ year customer experience, and the ability to work a mix of weekday, weekend, and evening shifts. Competitive hourly pay reflects responsibilities and location.