Client Care & Relations Specialist - Flexible Schedule

Davismccord; Germantown (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Free food & snacks

Job summary

A leading insurance firm in Germantown is seeking a Customer Relations Representative to deliver exceptional client experiences. The role involves managing customer inquiries, maintaining client records, and coordinating with team members. Strong communication and problem-solving skills are required, along with customer service experience. Compensation ranges from $45,000.00 to $60,000.00 per year, with opportunities for advancement and flexibility in schedule.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

A leading insurance firm in Germantown is seeking a Customer Relations Representative to deliver exceptional client experiences. The role involves managing customer inquiries, maintaining client records, and coordinating with team members. Strong communication and problem-solving skills are required, along with customer service experience. Compensation ranges from $45,000.00 to $60,000.00 per year, with opportunities for advancement and flexibility in schedule.