Client Care Pro: Own Your Front Office

ADP, Inc.; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Monthly incentive opportunities

Paid training

Collaborative team environment

Job summary

Poulin | Willey Trial Lawyers seeks an Office Coordinator (Client Care Professional) in Lexington, KY. This role is essential for supporting clients and managing office operations while providing exceptional service.

Responsibilities include welcoming clients, coordinating communications, and maintaining records. The ideal candidate is organized, detail-oriented, and enjoys helping others. Join a collaborative team focused on meaningful work and client care.

Qualifications

• High school diploma or equivalent required.
• Customer service, reception, hospitality, or administrative experience needed.
• Strong communication, organization, and multitasking skills are essential.

Responsibilities

• Welcome clients and visitors, creating a warm, professional impression.
• Serve as primary onsite point of contact for office operations.
• Answer phone calls, emails, and walk-in inquiries with professionalism.
• Schedule client and medical appointments, maintaining accurate records.
• Manage front desk operations and ensure a clean office environment.

Skills

Customer service

Organization

Communication

Multitasking

Detail-oriented

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

CRM software

Case management software

Job description

Poulin | Willey Trial Lawyers seeks an Office Coordinator (Client Care Professional) in Lexington, KY. This role is essential for supporting clients and managing office operations while providing exceptional service.

Responsibilities include welcoming clients, coordinating communications, and maintaining records. The ideal candidate is organized, detail-oriented, and enjoys helping others. Join a collaborative team focused on meaningful work and client care.