Client Care & Operations Coordinator

Mainspring Recovery; United States; In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

Mainspring Recovery is seeking a Client Care Coordinator for an on-site role in Dumfries, VA. This full-time, hourly position supports client care coordination and day-to-day operational flow across clinical and administrative teams.

Responsibilities include ensuring appointment readiness, transportation coordination, insurance follow-up, and effective cross-department communication to promote continuity of care.

Competenze

• High school diploma or equivalent is required.
• Demonstrated ability to coordinate schedules, logistics, and communication across multiple departments.
• Strong organizational and communication skills with attention to confidentiality.

Mansioni

• Coordinate and ensure clients are prepared for and attend all assigned virtual and in-person appointments.
• Transport clients to and from appointments as needed.
• Assist with medication coordination, including pharmacy pickups and timely delivery to staff.
• Communicate with insurance providers regarding authorizations, denials, and coverage questions.
• Maintain scheduling, tracking, and coordination records related to appointments and client movement.
• Collaborate with department leaders to anticipate needs and support continuity of services.

Conoscenze

Organizational skills

Time management

Verbal & written communication

Formazione

High school diploma

Descrizione del lavoro

Mainspring Recovery is seeking a Client Care Coordinator for an on-site role in Dumfries, VA. This full-time, hourly position supports client care coordination and day-to-day operational flow across clinical and administrative teams.

Responsibilities include ensuring appointment readiness, transportation coordination, insurance follow-up, and effective cross-department communication to promote continuity of care.