Client Care & Office Coordinator

Greenleaf Trust; Midland (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Greenleaf Trust in Midland, Michigan seeks a full-time receptionist/office coordinator to greet clients, manage the reception area, and maintain smooth office operations. The role supports the Client Centric Teams and coordinates meeting rooms, documents, and communications in a fast-paced environment.

Ideal candidates have a Bachelor’s degree and at least three years of professional office experience, with strong organizational and communication skills and a proactive, reliable work ethic.

Qualifications

• Bachelor’s Degree and at least three years of professional office experience or equivalent.
• Prior financial services and customer service experience is preferred.

Responsibilities

• Greet clients and visitors professionally, creating a welcoming office atmosphere.
• Coordinate reception area and phone coverage with independent judgment.
• Prepare meeting spaces, materials, and accommodations for guests.
• Manage office supplies and calendar coordination for Midland office.
• Support colleagues with documents, letters, and client communications.
• Coordinate events, meetings, and team activities with MD, HR, and Marketing as needed.
• Maintain a professional demeanor during high-volume periods and interruptions.
• Support Client Centric Team with clerical duties and process improvements.

Skills

Strong work ethic

Organizational skills

Verbal and written communication

Independent problem solving

Proactive and reliable

Assertive yet flexible

Analytical skills

Self-starter

Client service mindset

Attention to detail

Multi-tasking

Fast-paced learner

Active listening

Empathetic

Patient

Education

Bachelor’s Degree

Tools

Office 365

MS Office Suite

Job description

Greenleaf Trust in Midland, Michigan seeks a full-time receptionist/office coordinator to greet clients, manage the reception area, and maintain smooth office operations. The role supports the Client Centric Teams and coordinates meeting rooms, documents, and communications in a fast-paced environment.

Ideal candidates have a Bachelor’s degree and at least three years of professional office experience, with strong organizational and communication skills and a proactive, reliable work ethic.