Client Care Manager — Lead Home Health Team

AccentCare, Inc.; Austin (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Professional development

Company 401(k) matching

Flexible spending accounts

Job summary

AccentCare, Inc. is seeking a Client Manager for our Personal Care Services in Austin. You will oversee client intake and assessments, supervise a team of caregivers, and coordinate start of care with clients and referral sources.

The role requires strong communication, organization, and problem-solving skills, plus a valid driver's license. This on-site position offers a collaborative, purpose-driven culture and competitive benefits.

Qualifications

• High School Diploma or GED required.
• 60 hours or more of college coursework.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
• Drivers license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Responsibilities

• Receives and conducts client intake and assessment and periodic visits to clients' locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

Skills

Communication skills

Organizational skills

Problem-solving skills

Education

High School Diploma or GED

60 hours of college coursework

Tools

VividCare system

Job description

AccentCare, Inc. is seeking a Client Manager for our Personal Care Services in Austin. You will oversee client intake and assessments, supervise a team of caregivers, and coordinate start of care with clients and referral sources.

The role requires strong communication, organization, and problem-solving skills, plus a valid driver's license. This on-site position offers a collaborative, purpose-driven culture and competitive benefits.