Client Care Manager - Home Health Services

AccentCare, Inc.; Wichita Falls (TX); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company-matching 401(k)

Flexible spending accounts

Health savings accounts

Job summary

AccentCare, Inc. in Wichita Falls is seeking a Client Manager in Personal Care Services. This office-based role handles client intake, caregiver supervision, and care coordination for a defined coverage area.

You will manage scheduling, maintain records in the VividCare system, and build relationships with referral sources. A strong background in home care and leadership is preferred, with a valid driver’s license essential.

Qualifications

• High School Diploma or GED required.
• 60 hours or more of college coursework required.
• 2+ years of supervisory experience in a healthcare setting; substitution option available: 1 year leadership + 30 hours college credit.
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Valid driver’s license, reliable transportation, and auto insurance required.
• Bilingual skills a plus, not required.

Responsibilities

• Receives and conducts client intake and assessment and periodic visits to clients’ locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, evaluations, and coaching.
• Supervises client services to ensure needs are met and care plans follow company standards.
• Maintains client information in the VividCare system, including inputting data, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care; gathers case information and schedules initial Caregivers.
• Cultivates relationships with referral sources in partnership with the sales team.

Skills

Communication

Organization

Problem-solving

Leadership

Bilingual (plus)

Education

High School Diploma or GED

60 hours of college coursework

Tools

VividCare system

Job description

AccentCare, Inc. in Wichita Falls is seeking a Client Manager in Personal Care Services. This office-based role handles client intake, caregiver supervision, and care coordination for a defined coverage area.

You will manage scheduling, maintain records in the VividCare system, and build relationships with referral sources. A strong background in home care and leadership is preferred, with a valid driver’s license essential.