Client Manager – Lead Home Care Team (El Paso)

AccentCare, Inc.; El Paso (TX); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off and holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending accounts

Job summary

AccentCare, Inc. is seeking a Client Manager for El Paso to lead caregiver teams and manage client intake, care plans, and service delivery. This role requires coordinating schedules, maintaining records, and strengthening referral partnerships.

Ideal candidates have supervisory healthcare experience, strong communication, and a valid driver's license. Bilingual skills are a plus. This is a full-time, on-site position with standard weekday hours.

Qualifications

• High School Diploma or GED required.
• 60 hours or more of college coursework.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting. (We’re flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Must have valid driver’s license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Responsibilities

• Receives and conducts client intake and assessment and periodic visits to clients’ locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

Skills

Supervisory experience

Healthcare setting

Home care

Communication skills

Organizational skills

Problem solving

Driver's license

Bilingual skills

Education

High School Diploma or GED

60 hours college coursework

Job description

AccentCare, Inc. is seeking a Client Manager for El Paso to lead caregiver teams and manage client intake, care plans, and service delivery. This role requires coordinating schedules, maintaining records, and strengthening referral partnerships.

Ideal candidates have supervisory healthcare experience, strong communication, and a valid driver's license. Bilingual skills are a plus. This is a full-time, on-site position with standard weekday hours.