Client Care & Intake Operations Lead

Soar Therapy and Integrated Wellness; Springfield (VA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Retirement plan

Job summary

Soar Therapy & Integrative Wellness is seeking a full-time Client Care & Operations Coordinator to support client intake, scheduling, front-office client care, and light operational responsibilities within our outpatient mental health and wellness practice. The role requires a proactive, consultative communicator who guides clients toward scheduling and upholds structured, mission-driven care.

The ideal candidate thrives in an organized clinical setting, takes initiative, and can move multiple

Qualifications

• Demonstrates initiative in conversations and guides clients toward decisions.
• Able to communicate value of services over the phone and in person.
• Maintains warm, engaging presence while completing tasks efficiently.
• Takes ownership of client care processes and clinic organization.

Responsibilities

• Manage client intake and scheduling.
• Provide front-office client care and light operational duties.
• Influence prospective clients to schedule through consultative conversations.
• Support clinic organization and administrative workflows.

Skills

Initiative

Consultative communication

Relationship building

Sales/value communication

Organizational focus

Reliable/time management

Job description

Soar Therapy & Integrative Wellness is seeking a full-time Client Care & Operations Coordinator to support client intake, scheduling, front-office client care, and light operational responsibilities within our outpatient mental health and wellness practice. The role requires a proactive, consultative communicator who guides clients toward scheduling and upholds structured, mission-driven care.

The ideal candidate thrives in an organized clinical setting, takes initiative, and can move multiple