Client Care Coordinator (Travel)

Livetripexperience; Oklahoma City (OK); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Full training provided

Job summary

Livetripexperience is seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. This remote role emphasizes precise bookings, inquiries, and timely communications to ensure smooth travel arrangements.

You will coordinate with clients and travel providers, handle confirmations, changes, and refunds, and keep itineraries accurate, while thriving in a self-directed, remote environment with training provided.

Qualifications

• Detail-oriented with keen attention to dates, names and travel requirements.
• Strong communication skills and ability to explain information clearly.
• Comfort working remotely with self-management and initiative.
• Familiarity with digital tools (e.g., Google Workspace, CRMs).

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage bookings, cancellations, and refunds; handle confirmations.
• Ensure client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Tools

Google Workspace

CRMs

Job description

About the job Client Care Coordinator (Travel)

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

• Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.
• Strong Communicator: You can explain complex travel information simply and clearly.
• Self-Motivated: You thrive in a remote environment where you manage your own workflow.
• Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
• Passion: An interest in the travel industry and helping others explore the world.

What We Offer

• Remote position with a flexible schedule.
• A collaborative culture that values your input.
• Full training provided to ensure your success.