Client Care Coordinator (Travel)

Livetripexperience; Carson City (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Full training provided

Collaborative culture

Job summary

Livetripexperience is hiring a Client Care Coordinator (Travel) to handle the logistical side of client travel entirely remotely. You will manage bookings, changes, and inquiries with precision and care, supporting clients through every step of their itineraries.

The ideal candidate stays detail-oriented, communicates clearly, and works well in a remote environment using tools like Google Workspace and CRMs. Training will be provided to ensure success.

Qualifications

• Attention to dates and travel details demanded.
• Clear, concise communication with clients and providers.
• Self-driven in a remote setup and able to manage workflow.
• Familiarity with Google Workspace and CRM tools is essential.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage booking confirmations, cancellations, and refunds.
• Ensure client data and itineraries are accurate and up to date.
• Provide clear, step-by-step assistance on travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Digital Tools

Tools

Google Workspace

CRMs

Job description

About the job Client Care Coordinator (Travel)

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.


• Manage administrative tasks related to booking confirmations, cancellations, and refunds.


• Ensure all client data and itinerary details are accurate and up to date.


• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.


• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

• Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.


• Strong Communicator: You can explain complex travel information simply and clearly.


• Self-Motivated: You thrive in a remote environment where you manage your own workflow.


• Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.


• Passion: An interest in the travel industry and helping others explore the world.

What We Offer

• Remote position with a flexible schedule.


• A collaborative culture that values your input.


• Full training provided to ensure your success.