Client Care Coordinator (Travel)

Livetripexperience; Shreveport (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Full training provided

Job summary

Livetripexperience is seeking a Client Care Coordinator (Travel) to manage the logistical side of clients' travel experiences remotely. You will handle bookings, changes, and inquiries with precision, ensuring data accuracy and smooth itineraries.

The ideal candidate is detail-oriented, communicates clearly, and thrives in a remote environment with proficiency in Google Workspace and CRMs. You will collaborate with a remote team and receive full training to excel in this role.

Qualifications

• Detail-oriented approach to dates, names, and travel requirements.
• Strong communication skills to explain travel info clearly.
• Self-motivation to manage own workflow in a remote setting.
• Familiarity with digital tools (Google Workspace, CRMs) is essential.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-oriented

Strong communicator

Self-motivated

Digital tools proficiency

Tools

Google Workspace

CRMs

Job description

About the job Client Care Coordinator (Travel)

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.


• Manage administrative tasks related to booking confirmations, cancellations, and refunds.


• Ensure all client data and itinerary details are accurate and up to date.


• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.


• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

• Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.


• Strong Communicator: You can explain complex travel information simply and clearly.


• Self-Motivated: You thrive in a remote environment where you manage your own workflow.


• Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.


• Passion: An interest in the travel industry and helping others explore the world.

What We Offer

• Remote position with a flexible schedule.


• A collaborative culture that values your input.


• Full training provided to ensure your success.