Client Care Coordinator in Home Care

SYNERGY HomeCare Franchising, LLC; Pickerington, Northern (OH, KY); Hybrid; USD 57,308,000 - 65,904,000; Part time

Benefits offered by this job

Competitive pay

Paid vacation

Travel allowances

PTO

401(k)

Job summary

SYNERGY HomeCare Franchising, LLC in Pickerington, OH is seeking a compassionate Client Care Coordinator to join our home care team. You will be the first point of contact for clients and families, conduct home assessments, and ensure exceptional customer service that reflects our high standards of care.

This role offers both part‑time and full‑time opportunities with a competitive hourly wage of $20–$23, plus earned vacation, travel allowances, and benefits such as PTO and 401(k).

Qualifications

• Experience: One year supervisory or management experience in a home care setting preferred.
• Education: High school diploma.
• STNA required or HHA 2 years' experience.
• Skills: Developing personal relationships, time management skills, exemplary communication skills.
• Characteristics: Self-motivated, willing to learn, and comfortable working in an autonomous environment.

Responsibilities

• Handle incoming client inquiry calls
• Complete home assessments for new clients
• Provide exemplary customer service
• Communicate regularly with clients and their families

Skills

Relationship building

Time management

Communication

Education

High school diploma

Job description

Client Care Coordinator in Home Care

Job Summary

We are seeking a compassionate and care-minded Client Care Coordinator to join our team at SYNERGY HomeCare of East Columbus. As a Client Care Coordinator, you will be responsible for providing exceptional customer service to our clients and families, while also ensuring that our high standards of care are met. If you have a big heart, a warm smile, and a passion for serving others, we want to hear from you!

About the Role

As a Client Care Coordinator, you will be the first point of contact for our clients and families, handling incoming inquiry calls, conducting home assessments, and providing exemplary customer service. You will also communicate regularly with clients and their families to ensure that their needs are met and exceeded.

Responsibilities

• Handle incoming client inquiry calls
• Complete home assessments for new clients
• Provide exemplary customer service
• Communicate regularly with clients and their families

Requirements

• Experience: One year supervisory or management experience in a home care setting preferred
• Education: High school diploma
• STNA required or HHA 2 years' experience
• Skills: Developing personal relationships, time management skills, exemplary communication skills
• Characteristics: Self-motivated, willing to learn, and comfortable working in an autonomous environment

Benefits

• Competitive pay ranging between $20 - $23 per hour
• Paid earned vacation and travel allowances
• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance
• PTO
• 401(K)

Why Choose SYNERGY HomeCare?

At SYNERGY HomeCare, we believe that our purpose is to provide the best care possible, while also helping people feel, see, and experience more in their lives. We are a patient-focused organization that is dedicated to providing compassionate care to our clients. Our mission is to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes.

Job Type: PART_TIME_AND_FULL_TIME

Location: Pickerington, Ohio

Salary: $20 - $23 HOURLY