Client Care Coordinator

HELP USA; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a compassionate Client Care Coordinator to support families experiencing homelessness. In this impactful role, you will provide essential counseling and assistance to families facing challenges such as mental health issues and domestic violence. You will conduct psychosocial assessments and collaborate with a dedicated team to ensure positive outcomes for those you serve. This position not only allows you to make a significant difference in the lives of others but also provides you with the opportunity to gain valuable supervised clinical hours to advance your career. Join this mission-driven organization and help families rebuild their lives.

Benefits

Health insurance through Cigna

Dental and vision insurance

Generous Paid Time Off

401k with company contribution

Qualifications

• Current LMSW or LMHC license is required for this role.
• Knowledge in child development and mental health is essential.

Responsibilities

• Assist families in crisis with counseling and support services.
• Complete psychosocial assessments and work with a multidisciplinary team.

Skills

Compassion for families

Knowledge of child and adolescent development

Understanding of emotional/behavioral health

Bilingual (English/Spanish)

Education

Current LMSW or LMHC license

Job description

What You’ll Do

Do you want to help families experiencing homelessness get their lives back on track? If so, this is the job for you! As a Client Care Coordinator at our newly opened Logan Fountain shelter for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. You’ll complete psychosocial assessments and participate in our multidisciplinary team approach to service to ensure positive outcomes for the families we serve. And you’ll gain supervised clinical hours needed to advance in your career.

You’re a great fit for this role if you have:

1. Current LMSW or LMHC license required.
2. Compassion and respect for parents and children who are experiencing homelessness.
3. Knowledge of child and adolescent development, emotional/behavioral health, mental health, parent-child relationship family dynamics, and diagnostic classification.

It would be helpful (but not required) if you have:

1. Bilingual (English/Spanish), since many of our clients are native Spanish speakers.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401k with Company contribution even if employee doesn't contribute.
• And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.