FT CUSTOMER CARE COORDINATOR- WORK FROM HOME

Plume; Fort Wayne (IN); Remote; USD 55,000; Full time

Job summary

A leading healthcare company is seeking a Customer Care Coordinator to manage patient inquiries and support member needs across the U.S. This remote position focuses on ensuring high levels of patient care and satisfaction while efficiently managing data and communication with medical staff. Competitive salary and benefits included.

Benefits

Health, dental & vision insurance

401k

Paid Time Off (PTO)

Qualifications

• Experience in a customer service role is preferred.
• Strong communication skills and empathy are crucial.
• Ability to triage patient inquiries effectively.

Responsibilities

• Answer current and prospective patient questions.
• Triage inquiries to the appropriate medical staff.
• Ensure accurate data flow and support members' labs and pharmacy needs.

Job description

Customer Service / Remote] - Anywhere in U.S. / $55K per year / Health, dental & vision / 401k / PTO - As a Customer Care Coordinator at Plume, you will : Answer current and prospective patient questions; Triage inquiries to the appropriate medical staff; Ensure accurate data flow; Help support our members' labs, pharmacy, and other resource needs; Ensure excellent patient care and satisfaction...Hiring Immediately >

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Customer Care Coordinator • Fort Wayne, IN, United States