FT Customer Care Coordinator- Work From Home

California Jobs; Beaumont (CA); Remote; USD 55,000; Full time

Job summary

A leading company in healthcare services is seeking a full-time Customer Care Coordinator to answer patient inquiries and ensure operational efficiency. This position allows for remote work flexibility and offers comprehensive benefits including health, dental, vision, and a 401k retirement plan, making a positive impact on patient satisfaction.

Benefits

Comprehensive health benefits

401k retirement plan

Paid Time Off (PTO)

Remote work flexibility

Qualifications

• Available and punctual for scheduled shifts.
• Strong ability to manage patient inquiries.
• Experience in customer service, preferably in healthcare.

Responsibilities

• Answer questions from current and prospective patients.
• Triage patient inquiries to appropriate medical staff.
• Ensure accurate data flow for operational efficiency.

Skills

Communication skills

Customer service

Data management

Job description

FT Customer Care Coordinator- Work From Home

Pay $55000.00 / year

Location Beaumont/California

Employment type Full-Time

Job Description

Req#: 32624020742 Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $55,000 per year
- Comprehensive health, dental, and vision benefits
- 401k retirement plan
- Paid Time Off (PTO) for work-life balance
- Opportunity to make a positive impact on patient care and satisfaction
- Remote work flexibility available

What to Expect (Job Responsibilities):
- Answer questions from current and prospective patients regarding services and inquiries
- Triage patient inquiries to ensure they are directed to the appropriate medical staff
- Ensure accurate data flow to support operational efficiency
- Assist members with their lab, pharmacy, and other resource needs
- Promote excellent patient care and satisfaction through effective communication

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Excellent communication skills, both written and verbal
- Strong ability to manage patient inquiries effectively
- Experience in a customer service role, preferably within healthcare
- Familiarity with healthcare operations and patient support services

How to Stand Out (Preferred Qualifications):
- Previous experience as a Customer Care Coordinator or in a similar role within the healthcare industry
- Knowledge of medical terminology and healthcare processes
- Demonstrated ability to work in a fast-paced environment
- Experience with data management and patient support systems

#HealthcareServices #CustomerCare #RemoteWork #PatientSatisfaction #CareerOpportunity

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About the company

Notice

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