Client Care Advisor: In-Home Care & Consultations

Home Instead; Port Saint Lucie (FL); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Paid time off

Performance bonus

Dental & Vision

Company phone

Mileage reimbursement

Résumé du poste

Home Instead in Port Saint Lucie, FL is seeking a caring Client Care Advisor to join our admin team and help enrich the lives of clients and families. This non-medical role focuses on planning, coordinating, and delivering personalized care services in clients' homes.

You will meet clients, conduct service inquiries, maintain communications, and ensure quality visits monthly. A valid driver’s license and insurable vehicle are required, with paid holidays and benefits available.

Qualifications

• 1+ years in consultative sales or related business roles.
• Strong communication and customer-service mindset.
• Ability to work well in a team and coordinate with staff.

Responsabilités

• Meet with potential clients and families to discuss needs and craft a service plan.
• Conduct service inquiries and care consultations following the consultative sales process.
• Maintain ongoing communication and follow-up with potential clients and families.
• Coordinate client care with team members and Care Pros.
• Lead client/Care Pro introductions and document quality assurance meetings.

Connaissances

Consultative sales

Customer-focused

Teamwork

Communication skills

Outils

Salesforce

Description du poste

Home Instead in Port Saint Lucie, FL is seeking a caring Client Care Advisor to join our admin team and help enrich the lives of clients and families. This non-medical role focuses on planning, coordinating, and delivering personalized care services in clients' homes.

You will meet clients, conduct service inquiries, maintain communications, and ensure quality visits monthly. A valid driver’s license and insurable vehicle are required, with paid holidays and benefits available.