Client Care & Administrative Support Specialist

Cromwell & Associates, LLC; Mobile (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Cromwell & Associates, LLC is seeking a Client Care Specialist to serve as the friendly first point of contact for clients and visitors. You will provide administrative support, manage calls, calendar, and basic marketing tasks, contributing to a smooth, professional office environment.

The ideal candidate has strong communication and organizational skills, plus prior office and customer service experience.

Qualifications

• Professional demeanor and positive dynamic personality
• Strong moral/ethical principles and a desire to help people
• Ability to maintain confidentiality and work independently
• Experience in office environment and customer service preferred
• Experience with high telephone call volume is a plus

Responsibilities

• Greet and assist visitors and callers
• Manage reception area and conference rooms
• Answer incoming calls and manage the office calendar
• Prepare correspondence and follow up with clients
• Assist with file opening and filing
• Support marketing activities as needed
• Occasional travel as required

Skills

Verbal & written communication

Telephone etiquette

Time management

Customer service

Office collaboration

Education

Bachelor's degree

Tools

MS Office Suite (Word & Excel)

CLIO

Constant Contact

Job description

Cromwell & Associates, LLC is seeking a Client Care Specialist to serve as the friendly first point of contact for clients and visitors. You will provide administrative support, manage calls, calendar, and basic marketing tasks, contributing to a smooth, professional office environment.

The ideal candidate has strong communication and organizational skills, plus prior office and customer service experience.