Client Care & Admin Specialist — Flexible Schedule & Growth

Jay Munj - State Farm Agent; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k)

Health insurance

Job summary

Jay Munj - State Farm Agent seeks a friendly, highly organized Receptionist to join their team and help deliver exceptional service to customers. The role emphasizes strong communication, multitasking, and the ability to engage with clients about insurance options.

The ideal candidate will thrive in a collaborative, family-like office culture focused on teamwork and customer satisfaction. Experience in sales conversations and basic computer skills are valued.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage in conversations with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Team collaboration

Tools

CRM systems

Microsoft Office

Job description

Jay Munj - State Farm Agent seeks a friendly, highly organized Receptionist to join their team and help deliver exceptional service to customers. The role emphasizes strong communication, multitasking, and the ability to engage with clients about insurance options.

The ideal candidate will thrive in a collaborative, family-like office culture focused on teamwork and customer satisfaction. Experience in sales conversations and basic computer skills are valued.