Receptionist & Client Care Specialist | Flexible Schedule

Jayden Sherrard - State Farm Agent; East Grand Forks (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jayden Sherrard - State Farm Agent is seeking a Receptionist to join our office team. You will greet customers in person and over the phone, manage appointments, and help maintain customer records while supporting sales conversations where appropriate.

The role requires strong organizational skills, a customer‑centric mindset, and the ability to work collaboratively in a small team. This position offers a competitive salary, benefits, and a healthy work‑life balance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to discuss insurance options with prospects and current clients.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Jayden Sherrard - State Farm Agent is seeking a Receptionist to join our office team. You will greet customers in person and over the phone, manage appointments, and help maintain customer records while supporting sales conversations where appropriate.

The role requires strong organizational skills, a customer‑centric mindset, and the ability to work collaboratively in a small team. This position offers a competitive salary, benefits, and a healthy work‑life balance.