Client Business Manager - CPG

Burdette Beckmann Inc.; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

Burdette Beckmann Inc. is seeking a detail-oriented Client Business Manager for remote work with some travel to NJ. This role oversees client relationships within the Consumer Packaged Goods sector, requiring strong sales operations experience and collaboration across teams to drive client performance and growth.

Benefits

Health & benefits package

401k with employer match

Paid time off

Qualifications

• Minimum of 5 years of experience in client management or sales operations.
• Ability to travel approximately 30%.
• In-depth knowledge of CPG account management.

Responsibilities

• Lead day-to-day execution and strategic planning for key clients.
• Coordinate communication across internal teams.
• Manage dedicated administrative staff and oversee account-level needs.

Skills

Client management

Sales operations

Data analysis

Communication

Organization

Education

Bachelor’s degree in Business, Marketing, or a related field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

TPM-related platforms (SAP or similar)

Job description

CLIENT BUSINESS MANAGER- with Food or Consumer Packaged Goods (CPG) experience

Full-time

Location: Remote with monthly travel to NJ

Burdette Beckman Inc. (BBI) is a best in class, national candy/snack food broker in business for 70 years with a strong focus in giving back. We strive to make a difference in the community and our culture is defined by a sense of family.

We offer a comprehensive health & benefits package, including a 401k with employer match and paid time off. Learn more about us at: www.bbiteam.com.

We are seeking a detail-oriented, highly organized Client Business Manager to lead the day-to-day execution and strategic planning for one of our key clients, a large CPG manufacturer. This role serves as the primary liaison between internal teams and the client, ensuring smooth operations, accurate forecasting, effective communication, and alignment with business objectives. The ideal candidate must have prior sales or client relationship experience on either the manufacturer or broker side with food, snack or CPG products. They will be a proactive partner, understanding both the sales and operational aspects of the client's business to help drive performance and growth.

Recipe for Success:

· Bachelor’s degree in Business, Marketing, or a related field preferred or equivalent

· Minimum of 5 years of experience in client management, sales operations, or business planning. Must have related experience in the Food, Snack, Consumer Packaged Goods (CPG) or retail brokerage sectors.

· Ability to travel approximately 30%. Estimated monthly to NJ for client meetings and about 5 times per year for company meetings and tradeshows/events.

· Strong computer skills including Microsoft Outlook, Word, Excel, and PowerPoint, with hands-on experience using TPM-related platforms (SAP or similar) and data analysis tools.

· Analytical mindset with a data-driven approach to business planning and performance assessment.

· In-depth knowledge of CPG account management, retail execution strategies, and internal client operations.

· Demonstrated ability to collaborate across departments and engage with stakeholders at all organizational levels; experience managing administrative teams is a plus.

· Experience in the Specialty and/or Vending channels is a valuable asset.

· Excellent communication and interpersonal skills, with a focus on collaboration and effective problem-solving.

· Highly organized, with proven ability to manage multiple projects and deadlines concurrently.

Here is a taste of what you will be doing:

Client Partnership & Communication

• Act as a trusted advisor and key point of contact for the client, deeply understanding their goals, challenges, and internal dynamics.
• Coordinate communication across internal teams to ensure unified messaging and consistent execution.
• Support client presentations, promotional calendars, and strategic discussions with relevant data and insights.
• Collaborate daily with senior account leadership on pricing, purchase orders, issue resolution, and long-term planning.

Internal Team Coordination & Oversight

• Manage dedicated administrative staff assigned to the account.
• Provide guidance to Account Executives (AEs) on account-level needs, product tracking, promotional programs, and KPIs.
• Oversee the tracking of product transitions, discontinued SKUs, and allocations that may impact supply and sales performance.
• Monitor and communicate product cuts, allocation limits, and other supply-related issues affecting sales targets.

Forecasting & Sales Strategy

• Lead forecasting and business planning efforts, aligning internal insights with client and retailer data.
• Engage regularly with Account Executives to validate item-level forecasting and ensure readiness for sales cycles.
• Attend customer meetings (e.g., planogram reviews, product line discussions) to provide support and continuity.

TPM & Trade Spend Management

• Oversee Trade Promotion Management (TPM) systems and staff, ensuring accurate entry and tracking of promotions and budgets.
• Maintain compliance with trade spend targets and ensure strategic use of promotional funds across accounts.
• Support deduction resolution, shipment coordination, and account-level financial reconciliation.

Data Tracking & Admin Oversight

• Maintain and update shared SKU files, ensuring proper phasing and alignment with retailer systems and internal inventory planning.
• Budget and track all client-specific events (e.g., trade shows), ensuring financial compliance and value delivery.

Pay: The anticipated pay range for this position is $90,000-$110,000 annually. BBI takes into consideration a wide range of factors and the actual salary will vary based on the applicant’s skill sets, experience and training, qualifications and education, and other business and organizational needs.

Bonus: This position is eligible to participate in the company’s bonus program. The amount of the bonus will vary and is subject to the terms and conditions of the plan.

Benefits: Full-time employees are eligible to participate in our medical benefits plan first of the month following date of hire. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, medical/dental/vision, FSA or HSA, employer-paid short-term disability, life insurance, EAP, as well as access to numerous voluntary benefits including long term disability. Other benefits include 401k plan with an employer match, leave PTO and paid holidays. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Client Business Manager. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Policy

Burdette Beckmann Inc. (BBI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, references and MVR.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Goods

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