Client Booking Specialist

Alegria Travel Services; Scottsdale (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Professional development

Access to online tools

Job summary

Alegria Travel Services is seeking a Client Booking Specialist to assist clients in researching options and coordinating bookings based on their needs. You will communicate clearly, research online, and manage important details while delivering timely and professional service.

The role offers a remote work environment with structured onboarding, training, and ongoing professional development. You will have access to online tools and resources, and join a supportive team that values client

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Experience in booking, hospitality, customer service, or administrative work is helpful but not required.

Responsibilities

• Communicate with clients to understand their preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Excellent communication

Organizational skills

Customer-focused

Online research abilities

Email handling

Multi-tasking

Problem-solving

Tools

Email

Web-based systems

Job description

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences. The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment