Client Booking Specialist

Alegria Travel Services; Denver (CO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and training

Ongoing professional development

Continuing education and learning

Job summary

Alegria Travel Services seeks a motivated Client Booking Specialist to help clients research options and coordinate bookings that fit their needs. You will communicate clearly, research online, and manage details for timely, professional service.

This remote role includes onboarding, ongoing development, and access to online tools within a supportive team environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong organization and attention to detail.
• Customer-focused attitude and service orientation.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Understand client preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Strong verbal and written comms

Excellent organization

Customer-focused attitude

Online research abilities

Email and web-based systems

Multitasking for client requests

Problem-solving and follow-up

Booking/hospitality/customer service経験

Job description

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences. The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment