Client Banking Specialist: Service, Outreach & Growth

Gamma Phi Omega International; Arlington (VA); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid vacation and holidays

Job summary

Truist Financial Corporation is seeking a Universal Banker in Arlington, VA. The role focuses on delivering excellent client experiences, guiding customers through digital banking tools, and supporting outbound outreach to identify needs and opportunities.

The position requires a high school diploma and 2 years of teller/cash handling or client service experience, with flexibility for weekends and travel as needed.

Qualifications

• Two years of teller or cash handling or client service experience.
• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Proficiency with basic computer applications (Office).
• Willingness to travel for temporary staffing needs.
• Weekend/extended hours availability as needed.

Responsibilities

• Provide distinctive client experience through courteous conversation and accurate transactions.
• Educate clients on digital/self-service banking options.
• Support sales by outbound client outreach and referrals.
• Understand and apply Integrated Relationship Management (IRM) concepts.
• Participate in leadership routines for branch operations.
• Pursue product knowledge through trainings and meetings.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Cash handling

Client service

Sales experience

Interpersonal skills

Multitasking

PC skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a Universal Banker in Arlington, VA. The role focuses on delivering excellent client experiences, guiding customers through digital banking tools, and supporting outbound outreach to identify needs and opportunities.

The position requires a high school diploma and 2 years of teller/cash handling or client service experience, with flexibility for weekends and travel as needed.