Relationship Banking Specialist

Kappa Alpha PSI Fraternity, Inc.; Arlington (VA); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Vacation days

Sick days

Paid holidays

Job summary

Truist Financial Corporation is seeking a Universal Banker in Arlington, VA. This role focuses on delivering a distinctive client experience, handling complex transactions, and educating clients on digital banking solutions.

You will support the sales process through outbound outreach and help with IRM-related activities. The position requires a high school diploma with teller or client service experience, strong interpersonal skills, and the ability to work weekends or extended hours.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications, such as Microsoft Office.
• Ability to travel to accommodate temporary staffing needs.
• Ability to work weekends and/or extended hours.

Responsibilities

• Provide a distinctive client experience and handle complex transactions.
• Educate clients on digital self-service solutions.
• Support sales via outbound calls and identify client needs.
• Understand Integrated Relationship Management (IRM) and Truist solutions.
• Participate in Retail Leadership routines and training.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Teller experience

Cash handling

Client service

Interpersonal skills

PC skills

Multi-tasking

Travel flexibility

Weekend/extended hours availability

Education

High school diploma

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a Universal Banker in Arlington, VA. This role focuses on delivering a distinctive client experience, handling complex transactions, and educating clients on digital banking solutions.

You will support the sales process through outbound outreach and help with IRM-related activities. The position requires a high school diploma with teller or client service experience, strong interpersonal skills, and the ability to work weekends or extended hours.