Client Banking Specialist: Grow Relationships

PNC Financial Services Group, Inc.; College Park (MD); On-site; USD 50,000 - 83,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in College Park, MD to strengthen customer relationships and drive financial wellness through proactive sales and outstanding service.

The role requires engaging customers with a full PNC conversation and leveraging ecosystem partners to grow wallet share. The position emphasizes in-office work, collaboration with branch teams, and adherence to risk and policy standards.

Qualifications

• Associates or equivalent degree typically required; 3+ years of related experience often expected.
• In lieu of a degree, a comparable combination of education, certifications, and experience may be considered.

Responsibilities

• Acquires and deepens branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow share of wallet and drive revenue.
• Delivers a full PNC conversation with every client interaction to identify appropriate solutions.
• Educates customers on managing financial transactions using technology, tools, and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in College Park, MD to strengthen customer relationships and drive financial wellness through proactive sales and outstanding service.

The role requires engaging customers with a full PNC conversation and leveraging ecosystem partners to grow wallet share. The position emphasizes in-office work, collaboration with branch teams, and adherence to risk and policy standards.