Client Banking Specialist

TD Bank, N.A.; New York (NY); On-site; USD 32,000 - 41,000; Full time

Job summary

TD Bank, N.A. in Ozone Park, NY is seeking a Customer Service Teller to deliver everyday banking with accuracy and a high-touch client experience.

You will handle routine transactions, educate clients on products and digital options, and refer to specialists as needed while upholding TD's risk and regulatory standards. Strong communication, organization, and problem-solving skills are required; evenings/weekends may be scheduled.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients; teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Complete required job-related training on hire.
• Strong organization, clear communication and problem-solving skills.
• Notary license preferred.

Responsibilities

• Be the first point of contact for clients and guide traffic flow with a hospitality mindset.
• Perform a broad range of everyday banking transactions accurately and efficiently.
• Identify client needs and refer to appropriate partners to help meet goals.
• Educate clients on banking products and digital capabilities; promote self-serve solutions.
• Maintain knowledge of basic banking products and adhere to risk and compliance standards.

Skills

Customer service

Cash handling

Communication

Organization

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, N.A. in Ozone Park, NY is seeking a Customer Service Teller to deliver everyday banking with accuracy and a high-touch client experience.

You will handle routine transactions, educate clients on products and digital options, and refer to specialists as needed while upholding TD's risk and regulatory standards. Strong communication, organization, and problem-solving skills are required; evenings/weekends may be scheduled.